• Open an elevated Command Prompt i.e. Run as Administrator
  • Cut and paste the following in the command prompt, if it does not work cut and paste to notepad and then cut and paste to the command prompt – hit enter, you’ll need to hit enter again at the end to finish the final command

net stop msiserver
net stop wuauserv
net stop bits
net stop cryptSvc
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

  • Restart your computer after this and check to see if your problem is solved.