Want to upgrade but without sitting on the phone with Sage Pastel for 45min. Stuck trying to update to Sage Pastel Xpress or Partner 18, with the software telling you your license is not valid.

You can upgrade to 18 as long as you are on the subscription plan i.e. paying a yearly fee for assistance.

Go to the following page, then put in your current Serial Number, on the next page you will get the option to download the version of 18 that you need. Click upgrade and then follow the steps. Now when you install 18 it will license itself automatically.